Privacy Policy

Last updated: 30 September 2025

Funding Door Pty Ltd (ACN 638 679 964) (“Funding Door”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in an open, transparent and secure manner. This Privacy Policy outlines how we collect, use, store, disclose and manage your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

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By using our website, submitting an enquiry or engaging with us, you consent to the practices described in this policy.

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1. What Information We Collect

We may collect the following types of information:

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1.1 Personal Information

This includes, but is not limited to:

• Name, contact details (email, phone, address)

• Date of birth and identification details

• Company, business or trust information

• Employment or business background

• Financial information provided for assessment

• Credit-related information (for commercial purposes only)

• Information provided via forms, phone calls, emails or meetings

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1.2 Sensitive Information

We do not intentionally collect sensitive information unless necessary and voluntarily supplied.

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1.3 Website & Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages viewed and time spent

• Cookies and tracking data

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2. How We Collect Your Information

We collect information in a variety of ways, including:

• When you submit a scenario or enquiry

• When you contact us by phone, email or booking tools

• Through brokers, referrers or intermediaries

• Through our website forms

• During the loan assessment, approval and settlement process

• From publicly available sources

• From service providers such as valuers, solicitors or third-party databases

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3. Why We Collect Your Information

We collect, use and store your information for purposes including:

3.1 To Assess Loan Scenarios & Transactions

• Reviewing eligibility

• Performing due diligence

• Conducting identity checks

• Verifying business-purpose lending criteria

• Liaising with brokers or intermediaries

• Obtaining valuations or legal advice

3.2 To Manage Our Business

• Improving our website and services

• Internal record keeping

• Compliance with laws, regulations and risk-management obligations

• Responding to enquiries and communications

3.3 Marketing & Communications

• Providing updates about our services

• Sending insights or relevant industry information

• Event or service invitations

You may opt out of marketing communications at any time.

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4. Disclosure of Information to Third Parties

We may share your information with:

• Brokers, referrers and intermediaries involved in your transaction

• Valuers, solicitors, accountants or other professional advisors

• Credit assessment and due diligence providers

• IT, cloud, data storage and software providers

• Regulatory authorities (where required by law)

• Investors, funders or private credit partners involved in loan funding

• External service providers assisting with analysis, documentation or settlement

We take reasonable steps to ensure third parties protect your information in line with this policy.

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5. Overseas Disclosure

While our core operations are Australia-based, some third-party service providers (e.g., cloud storage or software providers) may store information overseas.
Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles.

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6. Security of Your Information

We take reasonable measures to safeguard your information from:

• Misuse

• Interference

• Loss

• Unauthorised access

• Disclosure or modification

Measures include secure servers, password protection, restricted access and encrypted communication where appropriate.

However, no data transmission over the internet is fully secure, and we cannot guarantee absolute security.

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7. Accessing and Correcting Your Information

You may request to:

• Access the personal information we hold about you

• Correct inaccurate, incomplete or outdated information

Requests can be made by contacting us (see Section 10).
We may require identity verification before releasing information.

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8. Cookies, Tracking & Website Analytics

We use cookies and analytics tools to:

• Improve website functionality

• Understand user behaviour

• Enhance user experience

You may disable cookies via your browser settings, but some website features may not function correctly.

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9. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for:

• their privacy practices

• their security

• their content or accuracy

Use external sites at your own risk.

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10. How to Contact Us

If you have questions about this Privacy Policy or wish to access or correct your information, contact:

Funding Door Pty Ltd (ACN 638 679 964)
Address: Suite 764, Level 2 UL40, 1341 Dandenong Road, Chadstone VIC 3148
Email: info@fundingdoor.com.au

Phone: +613 8529 1678

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11. Complaints About Privacy

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us in writing.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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12. Changes to This Privacy Policy

We may update or amend this Privacy Policy from time to time.
The most current version will always be available on this website.
Continued use of our services constitutes acceptance of any changes.